Privacy
Policy.

Last updated: January 2025

Hound Electric ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Indian data protection law.

1. Who We Are

The data controller responsible for your personal data is:

Hound Electric
Kochi, Kerala, India
Email: info@houndelectric.com
Phone: +91 920 708 5848

2. What Data We Collect

We only collect data you provide voluntarily through our contact form:

• Name — to address you personally
• Email address — to respond to your enquiry
• Company / Organisation — optional, for context
• Project details / message — to understand your enquiry

We do not use cookies, analytics tools, tracking pixels, or any other automated data collection on this website. We do not collect IP addresses for profiling purposes.

3. How We Use Your Data

Your data is used solely to:

• Respond to your enquiry or project request
• Follow up on ongoing business discussions

We will never use your data for marketing without your explicit consent, and we will never sell or share your data with third parties for commercial purposes.

4. Legal Basis for Processing

We process your data on the basis of your consent, given when you check the consent box and submit the contact form (Article 6(1)(a) GDPR). You may withdraw this consent at any time by emailing us.

5. How Long We Keep Your Data

Contact form submissions are delivered to our email inbox. We retain email correspondence for up to 2 years from the date of last contact, after which it is permanently deleted. If you would like your data deleted sooner, please contact us.

6. Third-Party Services

We use the following third-party services to operate this website:

• Netlify — website hosting. Your form submission passes through Netlify's servers momentarily during processing. Netlify is GDPR-compliant. See Netlify's Privacy Policy.
• Mailgun — email delivery. Your submission is transmitted via Mailgun's API to deliver it to our inbox. Mailgun is GDPR-compliant. See Mailgun's Privacy Policy.
• Bunny Fonts — web fonts. We use Bunny Fonts (bunny.net) to load typefaces. Bunny Fonts is a privacy-respecting alternative to Google Fonts and does not log or store visitor IP addresses. See Bunny's Privacy Policy.

No other third-party scripts, trackers, or analytics tools are used on this website.

7. Your Rights

Under GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data ("right to be forgotten")
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a machine-readable format
• Object — object to our processing of your data
• Withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, email us at info@houndelectric.com. We will respond within 30 days.

8. Data Security

All data transmitted to and from this website is encrypted using HTTPS/TLS. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

9. International Transfers

Our service providers (Netlify, Mailgun) may process data in the United States or other countries outside the EEA. Both providers comply with GDPR through Standard Contractual Clauses or equivalent mechanisms.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version. For significant changes, we will update the date prominently.

11. Contact & Complaints

If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority. In the EU, this is your national Data Protection Authority (DPA).